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Frequently asked questions

How long do apprenticeships last?

This will vary, according to the level and subject area of the apprenticeship but most Hoople apprenticeships last from 12 to 18 months.

How old can an apprentice be?

Learners must be aged 16 to 64 years and have left full time education.

Do I have to pay the apprentice?

New apprentices:

Yes you do. For the first 12 months of the apprenticeship programme, you must pay at least the National Minimum Wage for apprentices which is £3.50 per hour from April 2017. After the first year, if the apprentice is aged 19 or over, you must pay the minimum wage for their age group. Of course, you can choose to pay more at any time.

Existing employees:

For those employees who are already in work, you will be expected to continue to pay them at least their current rate of pay.

How many hours work must I offer?

You must offer a minimum of 30 hours per week.

Does this include off-the-job training?

New apprentices:

New apprentices will be required to undertake off-the-job training which could include formal taught courses, individual study, assignments and time for personal reflection. Time for the off-the-job element of the training must be included within the apprentice's contracted hours of employment. In the case of Apprenticeship Standards, this must amount to 20% of their total contracted working hours. 

Existing employees:

For existing employees who are undertaking an apprenticeship programme, there will be a similar requirement for off-the-job training. You must support your employees to undertake this. If they're studying for an Apprenticeship Standard, this off-the-job training must amount to 20% of their total contracted working hours.

How will the apprentice be assessed?

Apprenticeship Frameworks 

Assessment is usually on an on-going basis and undertaken by Hoople Assessors. It generally includes discussions with the assessor, work-based observations and written assignments.

Apprenticeship Standards

Apprentices will undergo an end point assessment by an external, independent assessor. The exact nature and format of this end point assessment will depend upon the particular Apprenticeship Standard being undertaken.

How will Hoople support me?

New apprentices:

We will work with you to develop a suitable job description and specification for your vacant role and support you in the recruitment process. We will advertise the vacancy on the National Apprenticeship Service website and carry out initial assessments of all candidates.

Once appointed, we will support the apprentice through their workplace induction and develop and implement a training programme to fit your and the apprentice’s requirement. We will work with you to create an individual learner record and learner plan. We will provide advice, guidance and materials to support the building of an evidence portfolio and undertake all registration processes with the appropriate awarding bodies.

Existing employees:

We will work with you to create an individual learner record and learner plan. We will provide advice, guidance and materials to support the building of an evidence portfolio and undertake all registration processes with the appropriate awarding bodies.

What happens if things don’t work out?

You can contact your Hoople Workplace Assessor at any time who will do all they can to resolve the situation and offer advice and support in terms of next steps. However, please note that as an employee of our business, you must treat your apprentice(s) in the same way as you would any other member of staff.

For further information, please contact Dawn Haymonds, our Business and Customer Service Lead, or please read our information for employers booklet.