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Care provider support

The care provider support page has been developed to house the different support offered by Herefordshire Council and partners free of charge to the external care provider market. Please follow the instructions below to access free vacancy posting, employee benefits, important information and generic policies and templates.

For further information on the support available, please email Hannah Blower

Recruitment support for care providers from Hoople Ltd

We know that care workers do vital work helping to keep people independent and safe to live fulfilling lives. We want to support people into this valuable career as they stand shoulder to shoulder with other heroes working in the community. As part of the Care Workforce Development Project (CWDP) the care provider market can access free vacancy posting from Hoople Ltd. The vacancy will be posted on the Hoople site, the Care Heroes’ site (when it goes live) and the council's Adults and Wellbeing site.

Registration for free vacancy posting will commence when the first vacancy requisition is received by Hoople. Following the recruitment process, the care provider will be asked to provide data on the recruitment process.

The vacancy will be visible on the stated media within two working days of receipt of the requisition into the mailbox. Please complete the recruitment requisition.

Training and qualifications

1. See SCIE training information.

2. Social care and health training initiatives

(any training being offered by the above organisations for the social care and health sector will be advertised here).

Nurse Associate training - contact Alexandra Middleton or Elizabeth Faulkner.

3. Training information from Skills for Care

4. ACT support with the NMDS

Latest news

Coming soon: retail and leisure employee benefits portal free to the external care providers and their staff

15 February 2018

In partnership with Edenred, Herefordshire Council are funding a retail and leisure employee benefits portal; this will be exclusively available for the external care provider market. With savings of up to £1,000 per family for the employee and a saving to the employer of up to £1,500 per year for setup it is a win, win for retention.

This portal, which is due to be implemented in March/April 2018, will be free to the care providers across Herefordshire and will deliver regular discounts at over 200 outlets across the country. These include retail and leisure discounts, eg:
  • Argos – 5% discount
  • B&Q – 8% discount
  • PC World – 7% discount
  • Merlin Entertainment passes – 25% discount

There are many more that your staff will be able to access.

Employee benefits have been used across the corporate world for a long time to assist with retention. It is hoped that this portal will assist you in the same way.

Please would care providers contact Paula Warrilow to register an interest in the employee benefits scheme. The providers who register will be contacted for further information about their staff and to be given a login for the portal. Providers who do not  register upfront will not be able to access the portal in their own right.  

Hoople wins contract to deliver innovative health and care apprenticeship pilot

9 October 2017

Hoople Training and Education has been appointed by the One Herefordshire Apprentice Group to deliver an innovative pilot apprenticeship programme.

Read the full story.


Herefordshire Council