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IT Field Engineer

Job information
Salary £22,000 - £27,000
Organisation D&D Network Services Ltd
Closing date 12 pm on 30 October 2017
For more information contact

Applications to: kburgoyne@dandd.org.uk

Details

We are looking for a self-motivated individual to join our unique team at D&D Network Services Limited. The job role will include providing IT support to our clients as part of the Field Engineering Team. You will be expected to visit customer sites and resolve any incidents promptly. Applicants must have a proven track record of providing a high level of customer service, telephone skills, communication skills and troubleshooting.

The successful candidate would have current Microsoft certifications and 2+ years of being customer facing with hands on experience with supporting a variety of technologies including:

  • Exchange 2010/2013/365
  • Windows Server 2008/2012/r2 Windows 7/8/8.1/10
  • Hyper-V and/or VMWare
  • Switching, VLan, Trunking, Routing and Firewall configurations
  • Wireless technologies and network design
  • Symantec Backup Exec, Veeam & any other backup solutions (Inc. robotic libraries and online pooled storage etc.)

Beneficial abilities/knowledge:

  • SQL 2008/2012/2014
  • Familiar with Schools Information Management Systems (i.e SIMs)
  • Microsoft System Centre Configuration Manager (SCCM)
  • Microsoft Office 365 / Exchange Online
  • Microsoft Sharepoint
  • Mobile Device Management (MDM)
  • Linux and MAC OSX

Job Type: Full-time. Permanent

Location: Worcester

Working Hours 08:30-17:30 Monday to Friday

Hoople Ltd is working on behalf of our Client as a Recruitment Agency.