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Connecting Carers Advisor

Job information
Salary £15,548 per annum
Organisation Herefordshire Carers Support
Location Herefordshire
Hours 26 hours per week
Closing date 12 pm on 19 March 2018
Interview date(s) Wednesday 21 March 2018

Job details

Have you got the motivation to:

  • help the vital but invisible workforce of up to 35,000 unpaid Carers across Herefordshire?

  • make a difference to people who are just trying to do the best by their partners, children, friends and relatives, often in very difficult circumstances and at great cost to their own lives and health?

Do you have:

  • excellent communication skills?

  • a true listening ear?

  • some experience or knowledge of health, social care and/or of being a Carer yourself?

This job will see you working with our small friendly staff team on our telephone helpline and webchat, offering information, advice and contacts to connect Carers to the right resources, including other Carers and relevant organisations or professionals who can support them in their caring role. You need to be well-organised, a team worker and happy working with Windows based computer programmes and email. You will receive training on our specialist database system. This post is currently funded for one year from 1 April 2018.

We are keen for our staff team to reflect the variety of different groups of Carers in Herefordshire and so we welcome applications from Carers & former Carers (18+), from men, from the farming community and from people from minority communities, such as Travellers, black and minority ethnic groups or asylum seekers.

Herefordshire Carers Support is the county’s leading charity aiming to support unpaid Carers, whatever their age and whatever the situation of their cared-for person.

For more information contact

Please email or call Rachel Wilkins ( for further information and applications. Alternatively, you can visit our website for all the relevant documentation.

Hoople Ltd is working on behalf of our Client as a Recruitment Agency.