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Meet the team


Sheila Thompson, Recruitment Manager

Sheila Thompson
Recruitment Business Manager

Sheila has overall responsibility for managing the agency and its team members. With extensive experience working in human resources in both the private and public sectors, Sheila’s track record is in effective service delivery. She prides herself on her ability to build and maintain constructive customer relationships based on the development of on-going strategic partnerships.


Commercial team

Kerry Donativo, Recruitment Consultant – Schools and Education

Kerry Donativo
Recruitment Consultant – Schools and Education

Kerry began her recruitment career as part of the in-house team for Hoople and Herefordshire Council vacancies. She now works with Herefordshire schools, colleges and other educational establishments to meet their requirements for temporary supply teachers and permanent leadership, teaching and support staff. Kerry has a wide understanding of all recruitment procedures and policies and prides herself on customer focused working relationships.

Caroline Wadley
Recruitment Consultant – Commercial

Caroline works with commercial clients to help meet their permanent and temporary staff needs. With over 20 years’ experience in customer service, account and project management, Caroline understands how crucial it is that customers are offered the good, reliable and affordable services they expect.

Becky Dunsford, Recruitment Consultant – Commercial

Becky Dunsford (maternity leave) 
Recruitment Consultant – Commercial

Becky Dunsford is a CIPD qualified HR consultant. She enjoys building strong relationships with both clients and candidates ensuring all parties have a positive experience. Becky has been trained in Safer Recruitment, adheres to agency worker regulations, and is available to provide advice and support on screening, matching and placing candidates, advice on CV writing and interview tips.

Aimee Miles, Recruitment Administrator

Aimee Miles
Recruitment Administrator

Having started her Hoople career as an apprentice within the Herefordshire Council human resources team, Aimee now works alongside Hoople Recruitment's commercial team where she supports schools' and other permanent recruitment. Her role includes placing job advertisements, providing support with application processes, and ensuring that necessary identification, reference and DBS checks are carried out for new starters.


In-house and Council recruitment team

Kelly Hughes, Recruitment and DBS Manager

Kelly Hughes
Recruitment and DBS Manager

Kelly is the Recruitment and DBS Manager, working on recruitment for roles with Herefordshire Council and Hoople, whilst also supporting the commercial agency to fulfil their requirements. With over 300 DBS customers, Kelly offers advice and guidance in relation to DBS and other pre-employment checks. With over 11 years’ experience in the recruitment industry, ranging from agency, permanent and fixed term recruitment, for both public and commercial sectors, Kelly has extensive knowledge of recruitment and pre-employment procedures, enabling her to provide a best practice approach to customers.

Recruitment team

The in-house Recruitment and DBS team work with Herefordshire Council and Hoople to fulfil their resourcing needs. The team are experienced in recruiting to both temporary and permanent roles and work to provide a high level service at all times.

From left to right:
Daisy Edwards (Recruitment Advisor), Claire Fordred (Recruitment Consultant – Herefordshire Council and Hoople), Ffion Chamberlain (Recruitment Apprentice) (not pictured: Natalie Sidnell (Recruitment Advisor)

Daisy EdwardsClaire Fordred 

DBS team

The DBS team processes over 6,000 DBS checks per year and have customers across the UK, including schools, care homes, voluntary organisations, children's centres, fostering organisations, GP practices and dental surgeries, to name but a few.

Pictured:
Debbie Russell (DBS Advisor)

Debbie Russell


Recruitment and Employment ConfederationDisability Confident Employer

Recruitment Advisor
Recruitment Advisor