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Meet the team


Sheila Thompson, Recruitment Manager

Sheila Thompson
Recruitment Business Manager

Sheila has overall responsibility for managing the agency and its team members. With extensive experience working in human resources in both the private and public sectors, Sheila’s track record is in effective service delivery. She prides herself on her ability to build and maintain constructive customer relationships based on the development of on-going strategic partnerships.


Commercial team

Kerry Arnold, Recruitment Consultant – Schools and Education

Kerry Arnold
Recruitment Consultant – Schools and Education

Kerry began her recruitment career as part of the in-house team for Hoople and Herefordshire Council vacancies. She has now moved to Hoople Recruitment working with Herefordshire schools, colleges and other educational establishments to meet their requirements for temporary supply teachers and permanent leadership, teaching and support staff. Kerry has a wide understanding of all recruitment procedures and policies and prides herself on customer focused working relationships.

Caroline Wadley, Recruitment Consultant – Commercial

Caroline Wadley
Recruitment Consultant – Commercial

Employed originally to provide a full recruitment service for all temporary Herefordshire Council requirements, Caroline joined the Hoople Recruitment team approximately one year ago. In the time since then, she has gone on to take up the role of recruitment for Hoople’s commercial clients. With over 20 years’ experience in customer service, account management and project management, Caroline understands how crucial it is that our customers are offered the good, reliable and affordable services they expect.

Aimee Miles, Recruitment Administrator

Aimee Miles
Recruitment Administrator

Having started her Hoople career as an apprentice within the Herefordshire Council human resources team, Aimee now works alongside Hoople Recruitment's commercial team where she supports schools' and other permanent recruitment. Her role includes placing job advertisements, providing support with application processes, and ensuring that necessary identification, reference and DBS checks are carried out for new starters.


In-house and Council recruitment team

Kelly Hughes, Recruitment and DBS Manager

Kelly Hughes
Recruitment and DBS Manager

Kelly is the Recruitment and DBS Manager, working on recruitment for roles with Herefordshire Council and Hoople, whilst also supporting the commercial agency to fulfil their requirements. With over 300 DBS customers, Kelly offers advice and guidance in relation to DBS and other pre-employment checks. With over eleven years’ experience in the recruitment industry, ranging from agency, permanent and fixed term recruitment, for both public and commercial sectors, Kelly has extensive knowledge of recruitment and pre-employment procedures, enabling her to provide a best practice approach to customers.

Recruitment advisors

The in-house Recruitment and DBS team work with Herefordshire Council and Hoople to fulfil their resourcing needs. The team are experienced in recruiting to both temporary and permanent roles and work to provide a high level service at all times.

From left to right:
Daisy Edwards, Claire Fordred, Jordan McKie

Daisy EdwardsClaire FordredJordan McKie

DBS advisor

The DBS team process over 6,000 DBS checks per year and have customers across the UK, include schools, care homes, voluntary organisations, children's centres, fostering organisations, GP practices and dental surgeries, to name but a few.

Pictured:
Debbie Russell (DBS Advisor)

Debbie Russell


Recruitment and Employment ConfederationDisability Confident Employer