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Administration team


Left to Right: Jayne Francis, Caroline Reading

Caroline Reading
Business Support Supervisor – Course availability and bespoke/tailored programme options

Caroline has worked in an administrative role for 18 years and achieved her Business Administration Level 3 Diploma in October 2010. For the last eight years, Caroline has been part of the Workplace Learning team. She works closely with trainers and customers, dealing with enquiries and bookings for open and in-house programmes and always delivering a high level of customer service.

Other roles in this team:

  • Jayne Francis: Business Support Assistant (CPD Online administration and course bookings)

Contracts administration

Left to Right:
Coleen Jones, Katie Meredith, Ferrara Slack