TO OVER 100 SCHOOLS AND ACADEMIES, 30 HEALTH ORGANISATIONS, OVER 200 SMALL, MEDIUM AND LARGE BUSINESSES AND PUBLIC SECTOR ORGANISATIONS. WE WORK WITH YOU TO DEVELOP RELEVANT AND BESPOKE SOLUTIONS TO MEET INDIVIDUAL NEEDS.
We can help you employ, support and keep the best people for your business with services including Recruitment, HR advice, Policy Development, Disclosure and Barring Service (DBS) and Occupational Health.
We offer specialised expertise in IT technology to support your business in its day-to-day operations, as well as its development and growth – with all levels of IT support alongside strategic advice and planning.
We deliver business and technology change, bespoke workshops and insightful consultancy to help you transform your business – using our wide ranging expertise in lean systems thinking, business analysis, planning, project and programme management, delivery and implementation.
WHY WORK WITH US?
we deliver with experience, energy and a track record we are proud of
Fully funded ILM training
Sign up now for a fully funded training course on Leadership Skills in the Workplace. This month we are running two sessions....
Monday, 18 November from 9:30-4:30 and Thursday, 21 November from 9:30-4:30. There are spaces available on both courses.
Employers with less than 250 employees are invited to register for fully funded courses in Leadership and Management. Hoople are part of a partnership with 10 other local enterprises which has been awarded funding by the European Social Fund to offer fully funded training to increase the skills of people in employment in Herefordshire. Individuals are able to earn a nationally recognised qualification and employers have an opportunity to offer training for their staff.
Places are limited so register your interest now by giving our Customer Services Team a ring on 01432 383500 or email us .
... our full range of courses see Training. If you’re a new customer and would like to book a course, or have any questions, please contact the Training Centre on 01432 383 500.
...Browse our current vacancies across the public and private sectors and register to sign up for job alerts. You can still find us on Facebook and LinkedIn. To talk about how we can help you fill a vacancy, please contact the Hoople Resourcing team on 01432 383003.
Hoople have joined together with Herefordshire Council, Herefordshire Learning Disability Trust (HLDT), parents and Barrs Court School and College to pilot a new college for disabled adults. Previously there had been no provision in Herefordshire for learners who are over 19 years of age. In order to continue learning they needed to go out of county, which can be quite distressing for individuals with severe disabilities, and was also very costly for the Council. This college hopes to demonstrate the viability of such a facility within Hereford and is a welcome relief to those families who will benefit.
WHAT MATTERS MOST
Just a few seconds to convince you of our commitment to quality, bespoke service and an honest, open approach.
We strive to get to know our customers so we can provide exactly what they need. We hope that what matters most to you is reflected here in our values.
To provide financial service support that was appropriate and bespoke to this small community nursery business. To provide expert support in annual financial returns and payroll, as well as workforce development, that would enable Busy Bees to increase their rigor and accountable governance – with the security of working with an experienced professional service provider.
Hoople is able to work collaboratively with small organisations as well as large, complex organisations. Our finance team worked closely with the nursery to develop bespoke support appropriate to their budget and specific requirements. On understanding the business situation, we offered workforce development support that was welcomed in addition to financial services initially discussed.
Busy Bees has been very happy with the support and working relationship with Hoople and has subsequently asked us to provide additional services. The success of the project is based on Hoople’s full understanding of the situation and the provision of appropriately scaled ongoing support offered from the full range of Hoople services.
Wellington Parish School case study
To support Wellington Parish Council with the procurement process in appointing an architect for the design and construction of a new village shop and community meeting rooms in the village of Wellington, Herefordshire. To ensure that all aspects of the procurement process were carried out successfully.
Based on a clear understanding of the Parish Council needs, we delivered a presentation on the procurement process to the Parish Council and community. We developed the tender document and implemented the tendering process; identifying deadlines, advertising, arranging interviews, award of contract and full tender evaluation.
The contract was successfully awarded through an efficient and transparent procurement process. Hoople gave the Parish Council advice and support; as well as implementing the process itself. Agreed timescales were met and the project is now underway. The Parish Council have been happy to provide Hoople with positive testimonials on their involvement.
Disabled Facilities Grant case study
To implement a Lean Systems Thinking approach to analyse and address the unusual reduction in referrals into the Disabled Facilities Grant (DFG) process noted by Herefordshire’s County Council Improvement Agency. The task was to understand why patients were dropping out of the application process and put forward redesign options and develop a continuous improvement plan.
A cross section of front line staff attended three half day workshops facilitated by the Lean Academy. The DFG process was mapped and reviewed. This process revealed: backlogs and duplications; long timescales; unnecessary patient input demanded; long referral processes and waiting lists; and unintegrated computer systems. It was then redesigned to provide a more streamlined and cost effective service.
The average end-to-end times were improved from 296 days to 30-60 days; number of steps in the process were reduced to one decision rather than seven; and drop-outs from the process reduced to zero. This means that the new system could potentially avoid costs of over 2 million pounds.