we deliver a full range of business services
TO OVER 100 SCHOOLS AND ACADEMIES, 30 HEALTH ORGANISATIONS, OVER 200 SMALL, MEDIUM AND LARGE BUSINESSES AND PUBLIC SECTOR ORGANISATIONS. WE WORK WITH YOU TO DEVELOP RELEVANT AND BESPOKE SOLUTIONS TO MEET INDIVIDUAL NEEDS.
we deliver a full range of hr services
We can help you employ, support and keep the best people for your business – with services ranging from HR to recruitment, DBS, payroll and occupational health.
we deliver a full range of training services
We offer education and specialised training with practical, longterm benefits – from our wide-ranging expertise across health and safety, management and IT.
we deliver a full range of financial services
We offer a full range of financial skills enabling you to meet your business objectives – with services ranging from basic finance to detailed strategic planning and reviews.
we deliver a full range of technology services
We offer specialised expertise in IT technology to support your business in its development and growth – with all levels of IT support alongside strategic advice and planning.
we deliver a full range of transformational services
We deliver business and technology change, bespoke workshops and insightful consultancy to help you transform your business – using our wide ranging expertise in lean systems thinking, business analysis, planning, delivery and implementation.
Tailored schools portal
We are proud to work with every school and several academies in Herefordshire. Our on-line buying portal offers a full range...
Browse training online
Our training courses can now be seen CPD On-line, with online booking for existing customers. To browse...
Preferred staff provider
Supporting Adult Learners
We are supporting Adult Learners’ Week with an open day on 22 May at our Training Centre...
... of services that schools and academies can buy, tailored to meet their needs. This portal is accessible to all; but only existing customers can log in to see prices.
... our full range of courses see Training. If you’re a new customer and would like to book a course, or have any questions, please contact the Training Centre on 01432 383 500.
... to find current vacancies across the public and private sectors. To talk about how we could help you fill a vacancy, please contact the Hoople Resourcing team on 01432 383782.
We are the preferred provider of temporary staff for Herefordshire Public Services; and also work with other businesses across the county to place temporary staff.
Adult Learners’ Week (18-24 May) is the UK’s largest annual festival of learning, inspiring thousands of people each year to discover how learning can change their lives. Our open day on Wednesday, 22nd May from 2-7 p.m. is at our Training Centre on Widemarsh Street.
The event will welcome all learners – from school leavers all the way through working life. Hoople offer a wide range of over 200 courses across a variety of disciplines. There will be something for everyone, no matter what stage of their career. School leavers may be interested in speaking with tutors from our 4U and Foundation Learning programmes, and learning about courses to help get prepared for work in business administration, health and social care, retail and customer service, construction, hospitality and beauty therapy. Others may be interested in learning about on-the-job training opportunities, such as Sector Based Work Academies or Apprenticeship opportunities, in business and administration, customer service, health and social care. We’re also running a CV workshop to help job seekers make a great first impression. Those already employed can discover how they can improve their skills across a variety of topics, including leadership and management, IT skills or freshen up on some workplace basics such as first aid, health and safety and moving and handling.
The event will include interactive sessions throughout, including a demonstration of SimMan, the latest technology in patient simulators, moving and handling hoists, and a tour of the Foundation Learning facilities.
Anyone is welcome to drop in for tea and cake and see what we have on offer. For more information, contact the Training Centre on 01432 845739.
An interview with Mike Dearing
Shared Service Architects is a teaching company focussed on equipping leaders in the public sector with skills and knowledge to innovate and initiate successful shared service solutions. Their April 2013 publication of Shared Service Architects Magazine features an interview with Mike Dearing discussing Hoople’s experience, governance and journey to date.
Hoople staff raise thousands for charity
When Hoople was formed, the company and staff decided to support a designated charity annually. During its first year, the employees chose to support and raise money for the Air Ambulance.
Shortlisted for NHS Flu Fighter Award
Wye Valley NHS Trust (in conjunction with Hoople's Occupational Health team) is one of only five trusts in the country shortlisted for a national health award for its innovative flu campaign aimed at encouraging staff to get immunised to help protect patients.
To provide financial service support that was appropriate and bespoke to this small community nursery business. To provide expert support in annual financial returns and payroll, as well as workforce development, that would enable Busy Bees to increase their rigor and accountable governance – with the security of working with an experienced professional service provider.
Hoople is able to work collaboratively with small organisations as well as large, complex organisations. Our finance team worked closely with the nursery to develop bespoke support appropriate to their budget and specific requirements. On understanding the business situation, we offered workforce development support that was welcomed in addition to financial services initially discussed.
Busy Bees has been very happy with the support and working relationship with Hoople and has subsequently asked us to provide additional services. The success of the project is based on Hoople’s full understanding of the situation and the provision of appropriately scaled ongoing support offered from the full range of Hoople services.
To support Wellington Parish Council with the procurement process in appointing an architect for the design and construction of a new village shop and community meeting rooms in the village of Wellington, Herefordshire. To ensure that all aspects of the procurement process were carried out successfully.
Based on a clear understanding of the Parish Council needs, we delivered a presentation on the procurement process to the Parish Council and community. We developed the tender document and implemented the tendering process; identifying deadlines, advertising, arranging interviews, award of contract and full tender evaluation.
The contract was successfully awarded through an efficient and transparent procurement process. Hoople gave the Parish Council advice and support; as well as implementing the process itself. Agreed timescales were met and the project is now underway. The Parish Council have been happy to provide Hoople with positive testimonials on their involvement.
To implement a Lean Systems Thinking approach to analyse and address the unusual reduction in referrals into the Disabled Facilities Grant (DFG) process noted by Herefordshire’s County Council Improvement Agency. The task was to understand why patients were dropping out of the application process and put forward redesign options and develop a continuous improvement plan.
A cross section of front line staff attended three half day workshops facilitated by the Lean Academy. The DFG process was mapped and reviewed. This process revealed: backlogs and duplications; long timescales; unnecessary patient input demanded; long referral processes and waiting lists; and unintegrated computer systems. It was then redesigned to provide a more streamlined and cost effective service.
The average end-to-end times were improved from 296 days to 30-60 days; number of steps in the process were reduced to one decision rather than seven; and drop-outs from the process reduced to zero. This means that the new system could potentially avoid costs of over 2 million pounds.
