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Community Equipment Service

This service supplies a wide range of equipment designed to support independent living to those in need across Herefordshire

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The Community Equipment Service (CES) was formally a part of NRS Healthcare and has been established in Hereford for 11 years. The team transferred to Hoople in 2025.

The service is commissioned by Herefordshire Council to provide equipment designed to support independent living and minimise moving and handling risks to people in need across the county and its borders. The CES predominantly serves individuals in their own homes, but also supplies Council appointed facilities.

At its depot in Rotherwas, the service stocks a wide variety of equipment, including adaptive furniture, bariatric equipment, bathing and showering equipment, beds, chairs, moving and handling apparatus, mobility aids, pressure care and toileting equipment. The team can also acquire bespoke equipment if the need is identified.

How can we help?

  • Returning equipment

    If you have equipment from NRS or Hoople that is no longer required we can collect - usually within ten working days of request. Alternatively you can drop it off at our depot in Rotherwas by appointment.

  • Emergency repairs

    We provide a 24 hour service for emergency repairs. Please call 01432 261 818, only if your repair can't wait until normal office hours - 9am-5pm, Monday to Friday.

  • Provide feedback

    We would like to know about your experience of using the Community Equipment Service. Please click the link below to complete a short feedback questionnaire.

    Feedback questionnaire

Contact us

General Enquiries

Address

Unit 3a
Thorn Business Park
Rotherwas
Hereford
HR2 6JT

If you would like to drop off equipment, please contact us to make an appointment. Our depot opening hours are 9am-5pm, Monday to Friday.