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Our website has been designed with accessibility in mind in order to help everyone meet their needs and find the information they are looking for. If you have experienced a problem accessing or reading any material please let us know and we will try to provide the information in a format that is useful to you.

Increasing text size

Some users might find screen text easier to read by increasing the size at which text is displayed. To do this you should simply adjust your browser's settings. Depending on your browser type use one of the following:

  • If you use Microsoft Internet Explorer, go to Page Tab, select Text Size and then either Larger or Largest
  • If you use FireFox hold down the Ctrl key then press the + key to enlarge text size
  • If you use Safari go to the View menu then select Make Text Bigger
  • If you use Google Chrome go to Settings, then Advanced Settings, scroll down to Web Content, then select either Large or Very Large

Downloadable documents

Where possible, we have included downloadable files in Adobe PDF format. To view these files you will need Adobe Reader which you can download free from Adobe’s website.

Converting PDF files

Visit Adobe's website for tools which convert PDF files to html or text files and for further information about PDFs and accessibility.

Browser Support Policy

The Hoople website has been tested with a wide range of modern browser software.


If you have any questions about accessibility, please write to us by email to or by post to the Marketing team at Hoople Ltd, Plough Lane, Hereford HR4 0LE