Our accredited courses cover everything from basic life support and emergency first aid, to paediatric first aid and more. We hold annual refreshers to ensure your knowledge and skills are up to date. Not sure which is the right First Aid course for you? Use our First Aid Requirements Calculator to find the most suitable for you.
These courses are designed especially for the modern workplace, to ensure that managers and senior staff are fully equipped to handle whatever the working day may throw at them! This range of courses includes a range of topics from conflict resolution and delivering feedback to financial management and presentation skills.
Thank you Sarah, your professionalism and knowledge was excellent. Very bespoke and personalised to our needs. Thank you for training to our specific needs and always considering the emotional side of our reasons for the training.
I was dreading a boring ‘being talked at’ course, but VERY engaging course - lots of theory mixed with practical. Friendly, approachable trainer and clear teaching given with plenty of chances to ask questions and make comments. Best training I have ever attended - thank you!
The attendees have given such positive feedback from “absolutely fantastic Trainer”, “so interactive”, “knows the subject really well”, “The best First Aid training I’ve had” and “I feel so equipped to be able to deliver First Aid in an emergency situation”. I mean I had no doubt - Sarah is a superstar! Thank you so much Sarah - I cannot wait to work closely with you and Hoople in the future.
Our 86 inch Clevertouch interactive touch screens are a fantastic addition to our centre, and are available in each of our training rooms. We use them within our training courses to create engaging and interactive sessions, playing video, linking to resources and much more.
We have a specialist moving and handling suite which is designed to simulate a health care setting. This includes a range of hoists, stand aids and profiling bed. We also have an extensive range of first aid equipment for the completion of all accredited First Aid courses.
Our training centre on the ground floor of Hoople HQ, has a fully equipped kitchen and breakout area which can be used for all delegates to enjoy lunch or make a hot drink.
On arrival to our training centre, you will enter the reception area of our main office space. There are plenty of comfy seats available to relax in before your trainer takes you through to the training rooms.
Our training rooms are light, bright and spacious and can be booked out for external hire when not in use. For more information, please download our room hire brochure.
Our training centre is based in the heart of Hereford city centre on Whitecross Road. You’ll find us on the corner of the crossroads, a stone’s throw away from Aldi and Sainsbury’s.
All rooms are Wi-Fi enabled and when paired with our fully equipped lap safe it turns any of our training rooms into an IT training facility. We have a large number of up-to-date laptops which can be used by delegates when required.
Daley has over 20 years’ experience in the learning and development sector, originating in IT training delivery. He is proud to lead our professional training delivery team and Ofsted rated ‘Good’ education provision. Daley has been with Hoople since its inception in April 2011 and joined the Executive Management Team in October 2022.
With 16 years of experience in the care sector, Sarah uses her extensive knowledge to deliver our Health and Social Care focused courses, including Moving and Handling which is her favourite. With her A1 Assessor qualification under her belt, Sarah can assess and tailor courses for organisations, and she has recently gained her level 5 Diploma in Education and Training, so there's no stopping her.
Shane brings to the team over 20 years of experience from the finance and administrative sector, including management and training responsibilities. A natural communicator with an adaptable approach means that Shane is a positive influence both in the team and within the training environment.
Yvonne joined Hoople in 2023. She has worked in health and social care for over 20 years across a variety of sectors including the NHS, care and support for adults with learning difficulties and care of the elderly. She joined the training team to pursue a passion for creating and delivering both mandatory and bespoke training packages for the health care sector.
Lesley has been with us since Hoople formed in 2011, and has been delivering IT training for 25 years across a wide range of situations and locations, including the Cumbrian mountains! She now manages the digital apprenticeship levy for both Hoople and Herefordshire Council, and is also responsible for creating their e-learning modules. Fun fact: She originally qualified as an ecologist and retains a keen interest in the natural environment!
Ferrara has been with Hoople from the very beginning, back in April 2011. With over 13 years administration experience, specifically in the training and education sector, she is the fount of all knowledge and loves nothing better than keeping the training team organised! She's also the go-to for any bespoke requirements, always happy to discuss your training needs.
Marie joined Hoople with over 20 years of experience in administration and customer service. She likes to be kept busy, she is passionate about the training services our wonderful team can provide, and meeting the needs of our customers. She can be found planning our trainers calendars, looking after our enquiries, bookings and course delegates. She is the go-to for any training requirements and is always happy to discuss your training needs.
Caroline has been with Hoople for as long as we can remember, and has many years of experience in business administration and customer service. A true ‘people person’ who is happy to help and support the team, she never fails to put a smile on our face, and not just because she brings cake into the office!
Hoople Training
The Nelson Building,
Whitecross Road,
Hereford HR4 0DG
When you have several employees to train, on-site training is usually more cost-effective as you pay per course rather than per delegate, save on travel costs and minimise staff downtime. Hoople Training can also offer increased flexibility regarding dates and times, and tailor courses to your specific organisational needs.